ArchivesPosts Tagged ‘customer service’

15Oct

What is a #hashtag? Hashtags are used all over Social Media, it’s almost a sin not to use one now. Companies regularly create their own for their brand as well as advertising campaigns, so they  can gather momentum over time. They are usually keywords but can also be slogans and adding the # hashtag symbol […]Continue Reading

28Aug

As a business, you may be on various Social Media platforms and try to use them to connect to your primary audience in different ways. If you’re already on Instagram, have you gotten involved in stories yet? If not, maybe you’re still waiting for someone to tell you why they’re a good tool to use […]Continue Reading

06Aug

Social Media is becoming more and more a visual experience. Instagram is the fastest growing platform out there and continues to dominate with the introduction of Instagram Stories and now, IGTV (Instagram TV). When you’re scrolling through any social feed and you see an image, there’s a good chance you ignore the text that accompanies […]Continue Reading

13Apr

We’re sure that you’re aware that there’s been a lot of talk recently about the use of personal data from Facebook and Instagram and how this is shared with third party apps. There is no denying that Facebook is now desperately trying to harvest back some control and regain the world’s trust on what happens […]Continue Reading

23Jun

Many people think that marketing and social media is confusing and scary. However, we’re often explaining to our clients that social media really isn’t rocket science. Sometimes we just need a bit of guidance to use it more effectively and efficiently. There are a few tips and tricks we share during social media training and […]Continue Reading

13Feb

There’s nothing more powerful that recommendations from your friends and family, and so Facebook have incorporated a new feature called Recommendations which allows users to ask their network to share their choices for things like places to eat out, best movie to see, what to do with the kids etc. Start by scrolling down the […]Continue Reading

24Nov

On Wednesday 16th November 2016 Social Progress were amongst 100 exhibitors at Venturefest Yorkshire 2016. Janet and Esther had the opportunity to chat to delegates and fellow exhibitors about social media training and also showcase Big Screen Social.     The event which welcomed over 900 registered delegates was located at York Racecourse and covered over 4 floors of […]Continue Reading

21Nov

Something new has arrived at Social Progress! It’s what we’ve been waiting for… You can now book our Social Media Workshops online through our website! Hurrah!! If you take a look at our What’s On Page and click onto a Workshop, you will see at the bottom a very cool new tool where you can […]Continue Reading

21Sep

The very first Techtrade Yorkshire exhibition was held on Thursday 8th September at Elland Road, Leeds and we were there amongst the many exhibitors at the event. Not only were we exhibiting (at Stand 5) but it was also the official launch of Big Screen Social where we got to see it in action for […]Continue Reading

20Jun

Whilst Janet was on her (well deserved) jolly holiday earlier in June, Esther held the fort at Social Progress HQ. Not only was she managing he client’s social media accounts, responding to enquiries, checking funding applications for clients, eating cake and managing the Social Progress social media too, but she was managing Janet’s emails – […]Continue Reading